Privacy Policy

We collect information you provide directly to us, such as your name, contact number, email address, shipping address and order details when you place an order, register an account or submit an enquiry.

• Contact details (name, phone, email)
• Shipping & billing address
• Order and enquiry history
• Business details for dealer enquiries

We use your information to process orders, respond to enquiries, provide customer support, improve our products and services, and send you relevant updates where you have opted in.

We do not sell your personal information. We may share limited information with trusted service providers (such as delivery partners) only to fulfil your order and operate our business.

We follow reasonable security practices to protect your information against unauthorised access, alteration or disclosure. However, no method of transmission over the internet is fully secure.

Our website may use cookies to keep your cart and session working and to improve your browsing experience. You can control cookies through your browser settings.

You may request access to, correction of, or deletion of your personal information by contacting us at info.biouniverse@gmail.com.

For any privacy-related questions, contact BIO UNIVERSE at info.biouniverse@gmail.com or 70937 53111.